Terms & Privacy Policy

Privacy Policy

Specialized Home Inspections respects your privacy. This Privacy Policy explains the information we may collect when you use our website, contact us, or use our inspection services, as well as how that information may be used and shared.

Information We Collect

Information You Provide

Personal information we may collect includes:

• Name
• Phone number
• Email address
• Property or inspection address
• Appointment and inspection information
• Information you provide when contacting us about an inspection

This information may be collected when you contact us, request or schedule an inspection, provide information for an inspection report, or otherwise communicate with Specialized Home Inspections.

Website Usage Information

When you visit our website, certain technical and usage information may be collected through cookies and similar technologies. This may include browser and device information, approximate geographic location, referring website or source, pages viewed, session activity, and interactions with our website.

Google Analytics

We use Google Analytics, a website analytics service provided by Google, to understand how visitors use our website, measure website traffic, identify commonly visited pages, and improve the performance and usefulness of our website.

Google Analytics may use cookies and similar technologies to collect information about your interaction with our website. This information may include pages visited, session activity, approximate geographic location, browser and device information, referring sources, and other website usage information.

Information collected through Google Analytics may be transmitted to and processed by Google in accordance with Google's privacy practices. Specialized Home Inspections does not intentionally send your name, email address, phone number, inspection address, or other directly identifying information to Google Analytics.

We do not sell information collected through Google Analytics.

For more information about how Google handles information, review Google's Privacy Policy.

Cookies and Analytics Choices

Our website uses cookies and similar technologies to help operate the website and understand how visitors interact with it.

When you first visit our website, you are provided with a choice to accept or decline analytics cookies. Your selection is stored in your browser so the website can remember your preference.

If you accept analytics cookies, Google Analytics is permitted to use analytics storage to help us measure website usage. If you decline, our Google Analytics implementation is instructed not to use analytics storage.

You can also control or delete cookies through your web browser settings.

How We Use Your Information

Information you provide directly to Specialized Home Inspections may be used to:

• Schedule and perform inspections
• Send appointment confirmations and reminders
• Communicate with you about your inspection
• Answer inspection-related questions
• Prepare and deliver inspection reports
• Respond to inquiries and requests
• Maintain appropriate business records

Website usage information may be used to understand website traffic, troubleshoot technical issues, evaluate website performance, and improve our website and services.

How Your Information Is Stored and Shared

Client information is maintained as reasonably necessary for our business operations, including appointment scheduling, communications, and inspection reports. Inspection reports are provided directly to the client and any other recipients authorized by the client.

We do not sell your personal information. We do not share your personal information with third parties for their independent marketing or promotional purposes.

We may use service providers that process information on our behalf as necessary to operate our website and business. These may include website hosting, communications, scheduling, analytics, and other technology providers.

Your Privacy Choices

You may configure your browser to block or delete cookies. Blocking certain cookies may affect some website functionality.

Where our website provides privacy or cookie preference controls, you may use those controls to choose whether analytics storage is permitted. You may also use privacy controls and opt-out tools provided by Google or your web browser.

SMS Privacy

SMS consent and phone numbers collected for SMS communication purposes are not shared with third parties or affiliates for marketing purposes.

Your phone number may be used by Specialized Home Inspections to communicate with you regarding your inspection, including appointment confirmations, appointment reminders, scheduling information, and responses to inspection-related questions.

SMS Terms & Conditions

If you consent to receive SMS messages from Specialized Home Inspections, you agree to receive appointment confirmations, appointment reminders, scheduling updates, and inspection-related communications by SMS from us.

Reply STOP to opt out. Reply HELP for support. Message and data rates may apply. Messaging frequency may vary.

Consent to SMS Messages

Consent to receive SMS messages is not a condition of purchasing inspection services. You may opt out of SMS communications at any time by replying STOP.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our website, services, technology, or privacy practices. When changes are made, the updated date at the top of this page will be revised.

Questions

If you have questions about these terms, our privacy practices, website analytics, cookies, or SMS communications, please contact Specialized Home Inspections.